As soon as he hears them, he comes running.
Hearing "I can't" is Ed's cue that it is time to spring into action. Like a love letter sent Federal Express, we have just opened our front door back up to Ed, and he rushes in so fast you'd think he'd been camped right outside your door the whole time.
Which he has.
If we want to send Ed the message that we're done with him, if we want him to know that we have about a bizillion other things we can and are planning to try first before we ever turn to him again, we have to use the two little words that let him know we are just fine without him, thank you very much.
You really, really, really can.
Right now, before you utter Ed's two favorite words again - despite yourself - think of some things you CAN do to to beat Ed.
Even better, write them down.
Better even yet, share them with the rest of us!